Safeguarding our brand image, our drivers are selected with particular care. Independent and competent, they represent us in the field.
Driver: a brand image to be safeguarded
Our drivers are our company’s most important ambassadors! “The quality of the service they provide and their interpersonal skills play an essential role in the customer relationship“, stresses Mr Emmanuel Rubio, International Trucking Manager. Their relationship-building skills are a real asset. A courteous, punctual candidate who presents well, builds our customer loyalty. This is in addition to their professional skills. Which ones? Stamina for long-distance driving, day or night, excellent eyesight, good hearing and no history of heart disease. A good nervous balance, attention span and reflexes are also at the heart of the selection process. Whether they are “long-haul” drivers (for journeys in France and abroad) or “short-haul” drivers (for regional journeys), transporting freight requires that they be reactive at all times and in excellent physical condition. What is more, our staff’s ADR training allows them to transport hazardous materials; a specificity of our company.
A multi-facetted profession
The profession of truck driver has multiple facets. Being independent and fully in command of their vehicle, these professionals organize their schedule and adapt to traffic. They carry out the loading and unloading operations in accordance with the instructions received from the loading bay supervisor. “Their responsibilities are important! Our drivers must indeed watch over the goods being transported and meet delivery deadlines”, points out Mr Rubio. In addition, they ensure that the truck is regularly serviced: checks, oil changes…and they also have administrative skills. Indeed, our drivers master the satellite guidance system, have mechanical knowledge and speak a foreign language. We make a point of seeing to it that they are trained how to manage the relevant documentation on board, as well as delivery schedules and regulatory paperwork for the customs or the police. This versatility illustrates SAFRAM’s quality policy at all levels.
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